At Fairwinds, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us online or during your stay at our property in Coorg.
1. Information We Collect
We may collect the following personal information:
Full name
Contact details (phone number, email address)
ID proof (as required by Indian law – e.g., Aadhaar, Passport)
Booking details and preferences
Payment information (handled via secure third-party payment gateways)
2. How We Use Your Information
Your information is used to:
Confirm and manage your reservations
Personalize your stay experience
Communicate updates or offers (with your consent)
Comply with local laws and regulations
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your data with:
Government authorities, if required by law
Service providers for bookings or payment processing (e.g., Razorpay, Airbnb, Booking.com)
4. Data Security
We take reasonable precautions to protect your data both online and offline. Sensitive payment details are handled via secure, encrypted gateways.
5. Your Rights
You have the right to:
Access or correct your personal data
Withdraw consent for communications
Request deletion of your data, where applicable
6. Cookies & Tracking
Our website may use cookies for basic analytics and to enhance your browsing experience. You may disable cookies via your browser settings.
7. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on our website.